With our White Label Program you can grant other staff members of your company access to your site building platform. Here's how:
***Note: Adding Account Users is Only Available on Certain Plans***
STEP 1
Once Logged in, click "Account" > "Settings" on the top of your dashboard.
Note: this is also the screen from which you can update your profile information and login information for your User Account. From here you can update your email address and change your password for logging into the SiteSwan dashboard.
STEP 2
To the right of "Manage Your Account" select "Add Account Users" and enter their information in the fields provided. These individuals will have access to your account as well as the sites you create and manage. You can limit users' access by defining their "Role".
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Staff only has access to the platform features you assign. Staff cannot add, delete or manage other users you create.
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Owners have unrestricted access to the platform. Only owners can add, delete or manage other account users.
STEP 3
If the Account User will be added as "Staff," you can control which platform features they can see and use by editing the following "Permissions."
In addition to the selections you make for a "Staff" member's permissions, please note that all "Staff" have these basic permissions:
- Editing all sites in your account
- Taking sites Offline / Putting them Online
- Managing Site Owner Access
STEP 4 (Optional)
Use Stealth Mode to hide all reference to SiteSwan from any "Staff" you've added to your account. This is designed for resellers who do not want their staff/account users to know they are using the SiteSwan platform.
Enabling Stealth Mode will hide the Support Link from the Dashboard, hide videos and Resources, and prevent all SiteSwan-branded emails from being sent.
STEP 5 (Optional)
Enabling the "Receive email receipts" setting will add the Account User's email address to your billing receipts from SiteSwan.
Please Note:
- Account Users is for granting access to members of your organization only. This is not for granting access to individual Site Owners.
- Only Account Owners can add or deactivate Account Users
- Permissions are visible and editable only for Staff Users. Owners always have all Permissions.