Any Email Form Submissions sent through a website will automatically be delivered to the email address listed in the Destination Email Address field associated with the individual form. If a client is not receiving form submissions, be sure to check that their correct email address was entered in this field.
To view a list of all Email Form Submissions submitted through a website, you can do so by logging into the site. This is also where you can view any submissions that might have been filtered out as SPAM.
1. Click on Settings > Form Submissions from the site editor.
2. You will see a list of all email form submissions that have been submitted through the website including:
- Form / Location - This is the title of the form as it appears on the site.
- Page - The page on the site where the form appears.
- Submitted - Date and time the form was submitted.
- Spam - Form Submissions deemed suspicious will automatically be marked as SPAM and will not be emailed to the recipient. You can also manually mark submissions as SPAM by clicking "Show" and clicking "Report Spam". Messages marked as SPAM are deleted after 30 days. You can also mark messages as "NOT SPAM" (Click "Show" > "Not Spam") if you believe they were inaccurately labeled as SPAM. If you do this, the message will now get emailed to the recipient.
- Download as PDF - This will generate a document that includes all of the form submissions and their contents. This document can then be emailed to a client.
- Show - Clicking this action will reveal the contents and message of the submission.
3. Click on "Show" to view the contents and message of each submission.
4. From here, you can view the full contents of the form submission including the message and sender details.
- Reminder: You can manually mark submissions as SPAM by clicking "Report Spam". Messages marked as SPAM are deleted after 30 days. You can also mark messages as "NOT SPAM" (Click "Show" > "Not Spam") if you believe they were inaccurately labeled as SPAM. If you do this, the message will now get emailed to the recipient that is included in the Destination Email Address field.