*THESE INSTRUCTIONS ARE NEW AS OF FEB 6, 2023. IF YOU CONNECTED ANY DOMAINS USING INSTRUCTIONS PRIOR TO THIS DATE, PLEASE UPDATE THE SETTING USING THE INSTRUCTIONS BELOW.
How to Connect a Custom Domain to a SiteSwan Website
Any custom domain name can be pointed to a SiteSwan website. You can use a custom domain like "yourname.com" or "yourname.net" for your site. This process may vary slightly depending on the domain registrar associated with the domain, and it's best to contact the domain registrar itself for further assistance.
If you're looking to Change the Domain for a site, click here for instructions.
Here's how, using CheapNEasyDomains.com as our example:
(Note: the instructions are very similar for GoDaddy as well)
STEP 1
Purchase the domain name from a registrar such as CheapNEasyDomains.com, for example. This can be done for about $17/year.
STEP 2
Log in to your account where you purchased the domain and locate the domain name that you want to connect under "Domains."
STEP 3
Click the icon in the top right next to the domain name that you want to connect, and click "Manage DNS".
STEP 4
From the DNS Management page, click the "Edit Record" button (pencil icon) to change the CNAME Record on the line that reads "www" in the "Name" column.
If you do not find an existing CNAME record that reads that reads "www" in the "Name" column, you will need to create a new CNAME record (see step 5).
STEP 5
Change the "Value" to domain.multisiteadmin.com and click "Save."
(Copy and paste, or type domain.multisiteadmin.com - Do not use your actual domain name)
STEP 6
Create (or edit an existing) A Record for "@" (it might instead appear as the domain by itself, or "brotherjoespizza.com" in this example) and make it point to this IP Address: 50.17.250.125
STEP 7
Create (or edit an existing) additional A Record for "@" (again it might appear as the domain by itself, or "brotherjoespizza.com" in this example), and change the "Value" so it points to this IP Address: 54.164.59.88
STEP 8
From your SiteSwan dashboard, click to Edit your site, and from the "Settings" tab, enter the domain name ("www.brotherjoespizza.com" in this example). Click "Save."
NOTE: You do not need to change your domain's nameservers, only the CNAME Record and the two A Records. You also do not need to purchase any hosting services for the domain.