How to Update Your Domains from 'A Record' Pointing to 'CNAME / Domain Forwarding' Pointing
As of April 1, 2019, we will be discontinuing support of the IP Address 220.127.116.11 . If you have any sites with domain names that are using the 'A Record' method of pointing a domain, and are using this IP address, you need to follow these instructions to update the domain before April 1, 2019
Here's how, using CheapNEasyDomains.com as our example:
(Note: the instructions are very similar for GoDaddy as well)
Login to the domain name registrar from which the domain was purchased / registered (Cheapandeasydomains.com for example).
Log in to your account and go "My Products" then look for the section titled "Domains" and click the "Manage" button next to it.
From the "My Domains" page, find the domain name you want to manage. Click the gear icon in the top right, and click "Manage DNS".
From the DNS Management page, click the "Edit Record" button (pencil icon) to change your A Record on the line that reads "@" in the "Name" column. See image below.
A trash can icon now appears where the pencil icon was. Click it, and confirm, to delete the A Record for 18.104.22.168.
From the DNS Management page, click the "Edit Record" button (pencil icon) to change your CNAME Record on the line that reads "www" in the "Name" column.
Change the "Points To" value to domain.multisiteadmin.com and click "Save"
Scroll to the bottom of the DNS Management page, to the "Forwarding" section, and next to "Domain", click "Add"
Type the domain you are using, but with "www." in front of the domain. This is a necessary step to ensure the site always loads with the www prefix. For the "Forward Type", choose "Permanent (301)". For the "Settings" choose "Forward Only" and be sure to check the box to "Update Nameservers and DNS settings to support this change". Then click "Save"
Here's a video that shows the CNAME Record / Domain Forwarding method of pointing a domain live (this picks up AFTER you've deleted the A Record that points to 22.214.171.124):
The process for updating the A Record, CNAME Record and Domain Forwarding varies by registrar. Here are instructions for popular services: